Required path
Four pieces have to line up.
| Piece | Check |
|---|---|
| SMTP | Set LOGISTER_EMAIL_FROM and SMTP or SES variables. Verify auth/password reset mail first. |
| Worker | Run bundle exec sidekiq -C config/sidekiq.yml with the same secrets as the web process. |
| Project access | The recipient must be a project owner or project member. |
| Scheduled jobs | Digest, monitor, health, and retention sweeps need a scheduler or job setup that enqueues them regularly. |
Verify
Test from simplest mail to project-specific mail.
- Send a password reset email.
- Start the worker and confirm it connects to Redis.
- Create a new error group with a unique fingerprint.
- Check worker logs and
EmailNotificationDeliveryrecords if the message does not arrive.
For exact SMTP variables, read deployment email settings. For symptoms, read email troubleshooting.